Good Customers Complain, Bad Customers Go Away. This Is the Key to Keeping Them Around | Inc.com

This is the secret to winning customers that stay loyal to your business.
— Read on www.inc.com/bill-green/good-customers-complain-bad-customers-go-away-this-is-key-to-keeping-them-around.html

Empathy and a desire to fix the issue…fall on your sword and do what it takes to make someone who is unhappy ..happy.

Doing the RIGHT thing is always the RIGHT thing.

Notice I didn’t say the right thing that is the most profitable or the right thing that is the easiest.

No the RIGHT RIGHT THING!!!

Do That and you will have loyal customers and evangelists for your brand!!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.